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At our Concord animal hospital, we are delighted to welcome new pets and their proud owners into our veterinary family. Our team is dedicated to our beloved patients, and treat every animal with the loving care we give our own pets.
What to Expect at Your Appointment
Understanding what to expect when you arrive for your first appointment with us, will help to make the process more pleasant for both you and your pet.
Step 1
Get Settled
Please arrive about 10 minutes early to fill out our New Patient Form. If you'd like to save a bit of time on appointment day, you can complete the New Patient Form online in advance.
Step 2
Meet Your Veterinarian
A member of our team will take the time to review your pet's history and discuss their issues. You can ask any questions you want, and we'll dedicate time to answering them.
Step 3
Examination, Diagnosis & Treatment
Once your pet has been assessed, we will provide you with a diagnosis and options for treatment. Your veterinarian will work with you to determine a treatment plan for your pet.
New Patient Form
Download and fill out the New Patient Form to bring with you or fill out the form online.
Medical Records
Access your pet’s complete medical history anytime. Review past visits, track vaccinations, and stay connected with your pet’s care—all from your phone.
Financing options
Flexible payment plans are available through CareCredit and Scratchpay, making it easier to manage your pet’s care without financial stress.
Frequently Asked Questions About Patient Information
The Patient Information Page contains your pet’s details, including their name, species, breed, age, vaccination history, medical records, and any ongoing treatments or medications. It also includes your contact information and appointment history.
You can access your pet’s Patient Information Page by logging into your account on our website or mobile app. Navigate to the 'Patient Information' section to view or update your pet’s details.
Yes, you can update your pet’s information directly on the Patient Information Page. Log in to your account, go to the 'Patient Information' section, and edit details such as medical history, vaccinations, or contact information to keep records current.
We take your pet’s privacy seriously. The Patient Information Page is protected with secure encryption and access controls. Only authorized staff and you, as the account holder, can view or edit your pet’s information.
What our clients say
The team at All Bay including Dr. Hou has been wonderful during a difficult time for my cat. My cat needed his teeth cleaned and ultimately needed teeth extractions. The All Bay team were very clear with their explanations, both of care and of costs. I came to them for great care for my cat at a more affordable cost, and that’s what I found at this office. Dr. Hou was so kind about answering all my questions and I could tell she truly cared about my cat’s wellbeing.
Laura
See more reviewsBook an Appointment at Welcome to All Bay Animal Hospital in Concord!
New pets are always welcome at Welcome to All Bay Animal Hospital in Concord!. Our friendly veterinary staff looks forward to providing our neighbors in Citrus Heights and surrounding communities with the veterinary care they need.
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